Shipping Policy

At Prettypiks, we aim to deliver your favorite jewelry and accessories safely and on time.

Order Processing Time

All orders are processed within 1-2 business days after confirmation.

Orders are not processed or shipped on public holidays.

Delivery Time

Estimated delivery time:

• Major Cities: 3-5 business days
• Other Areas: 5-7 business days

Delivery times may vary depending on courier service, location, weather conditions, or unexpected delays.

Shipping Charges

We offer:

• Standard Delivery Charges: Calculated at checkout
• Free Shipping: Available on orders above Rs. 3000/-

Shipping charges may vary depending on location and order value.

Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan.

For COD orders, customers may receive a confirmation call or message before shipment. Orders will only be dispatched after confirmation.

Please ensure your provided phone number and address are correct to avoid delivery delays.

Order Tracking

Once your order has been shipped, you will receive tracking details through WhatsApp, SMS, or email (where available).

You can use these details to track your parcel with the courier service.

Delivery Issues

If your parcel is delayed, please contact us at:

Email: help.prettypiks@gmail.com
Phone: +92 333 2557099

We will assist you in resolving the issue.

Incorrect Address

Customers are responsible for providing accurate delivery information. Prettypiks will not be responsible for delays or failed deliveries caused by incorrect address details.

Damaged or Missing Items

Please check your parcel upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of receiving your order with proof (images/videos) so we can assist you.

Contact Us

For shipping-related questions:

Email: help.prettypiks@gmail.com
Phone: +92 333 2557099